User interface, experience & graphic designer from Australia
[ UX.02 ] LawPro - Law Firm Management Platform
UX Case Study
[
Ongoing WIP
]
[ 01 ] Project Overview
LawPro is a comprehensive web-based platform designed to help modernise and simplify the way law firms manage their operations. With a focus on efficiency and organisation, LawPro offers a suite of features tailored to meet the diverse needs of the legal profession.
[ 02 ] Project Details
Scope: UI & UX Design
Timeline: Ongoing
Tools: Figma, Notion
[ 03 ] My Role
UX Research, UI/UX Designer
[ 04 ] Problem Statement
Traditional law firm management often involved juggling multiple software applications and manual processes, leading to inefficiencies, errors and wasted time. Law Firms require a centralised solution to streamline their operations and enhance productivity.
[ 05.1 ] Design Process - Research & Discovery
To start the design process, I conducted research to help understand the pain points of law firms and legal professionals. This process involved:
Personal knowledge from my time working as a law clerk
Reviewing existing law firm management software to identify common features and usability issues
Conducting interviews and surveys with legal professions to gather insights into their workflow challenges and requirements
Analysing user feedback and reviews of competing products to identify areas for improvement
The user research for the LawPro platform revealed sever key insights across different roles with law firms. Legal assistants expressed a need for a centralised system to manage client communications and documents efficiently, as they often struggle with scattered information and time-consuming searches. Junior associates highlighted the importance of robust document management and collaboration tools to enhance productivity and teamwork. Office managers emphasised the need for streamlined scheduling, billing and office logistics to reduce manual errors and improve overall efficiency.
[ 05.2 ] Design Process - Ideation & Wireframing
Based on the research findings, I began the ideation phase by mapping out a rough concept and user flows for the platform. This included:
Mapping out the primary features & functionality of the platform
Iterating on wireframe designs
